Terms and Conditions
By using our services, you’re agreeing to the terms and conditions outlined here, along with any other specific terms applicable to the service you choose.
When you use Purple Render’s payment processing services or other payment methods, you’re bound by our terms, policies, and guidelines. If you’re using these services on behalf of a company, you’re confirming that you have the authority to agree to these terms on behalf of your company or entity.
Payment Methods
At Purple Render, we offer a range of payment processing options, accepting Wire Transfer and PayPal. Rest assured, we don’t store any details about your payment cards.
We also reserve the right to refuse to work on any project without the need to provide a reason.
Payment Terms
- We get started on your project the business day after we receive your deposit.
- We split the payment into two parts: 50% upfront and the remaining 50% before we complete the final renderings.
- The initial quote reflects the information provided at the inquiry and estimation stage. It may change if additional information comes up during the Discovery phase.
- If we don’t receive revisions within 2 months, the balance will be due, but your project will remain active.
- All models are evaluated after the project is paid for and post-Discovery phase.
- The final rendering is sent after the balance payment.
- Refunds are discussed with the client and considered under specific circumstances, such as an inability to fulfill an order or a cancellation request before development starts.
Updates to the Payment Policy
We’ll post any changes to our Payment Policy on this page.
Contact Us
If you have questions or comments about this Payment Policy, please contact us.
General Conditions
Purple Render reserves the right to refuse service to anyone at any time and to use the information you provide and the results of our cooperation, excluding personal data and credit card information.
You agree not to replicate, sell, or misuse any part of our service without our written permission.
Age and Violations
Our services are for those who have reached the age of majority. You may not use our services for illegal activities or violate any laws in your jurisdiction. Any violations may result in immediate termination of our services.
Information Accuracy
Purple Render is not liable for inaccuracies or outdated information on our site. All content is for general information and should not be the sole source for decision-making.
Services and Prices Changes
We may modify, suspend, or discontinue any part of our service at any time. We’re not liable to you or any third party for any changes.
Cooperation Changes
We reserve the right to refuse or modify any order. You agree to provide accurate and complete information for your orders.
Service Guarantees
Our service is provided “as is” without any warranties. We’re not liable for any injuries or damages from the use of our service.
Terms Impracticability
If any provision of these Terms of Service is unenforceable, it does not affect the validity of the remaining provisions.
Terms of Service Changes
Any updates to these terms will be posted on our website.
Service Termination
We may terminate this agreement at any time if you fail to comply with these terms.
Full Agreement and Understanding
These Terms of Service represent the entire agreement between you and Purple Render.
Third-Party Links
We’re not responsible for any third-party content linked on our site.
User Comments and Feedback
We’re not obligated to maintain the confidentiality of user comments or compensate for them.
Errors, Inaccuracies, and Omissions
We reserve the right to correct any errors or inaccuracies on our site at any time.
Prohibited Uses
You’re prohibited from using our site for unlawful purposes.
Compensation for Damage
You agree to indemnify and hold harmless Purple Render and its affiliates from any claims arising from your use of our service.
Website Accessibility
Our website is provided on an “as is” and “as available” basis.
Applicable Law
These Terms of Service are governed by the laws of the State of Philadelphia, USA.
Additional Information
- Deliverables: We typically deliver still images in *.jpeg, *tiff, *png formats, and animations in *.mp4.
- Payment Structure: 70% upfront, 30% before final high-res renderings.
- Revisions: Two rounds of revisions are included.
- Termination: We may terminate the service if payments are not made as agreed.